Notifications & Alerts
Track renewal reminders, document alerts, and service updates
87
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5
Unread
12
Today
7
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Policy POL-2026-00234 expires in 3 days
Rajesh Kumar's Star Health policy is due for renewal on 28 Feb 2026. Premium: ₹24,500. Please initiate follow-up immediately.
Today, 2:45 PM · Renewal Reminder · High Priority
Document upload pending — POL-2026-00456
Priya Singh's policy schedule has not been uploaded. Policy is active but documents are missing. Action required before 5 Mar 2026.
Today, 11:30 AM · Document Alert · High Priority
Premium payment overdue — Arun Patel
Second installment of ₹12,200 for POL-2026-00789 was due on 20 Feb 2026. Policy lapse risk. Immediate action needed.
Today, 9:15 AM · Payment Reminder · High Priority
KYC verification approved — Deepika Mehta
Aadhaar and PAN documents for customer C-00789 have been verified and approved by the operations team. Policy is now fully active.
Today, 8:00 AM · Verification Update · Medium Priority
Service request submitted — SR-2026-0041
Kavitha Nair has submitted a policy endorsement request for address change on Motor policy POL-2026-00345. Awaiting your action.
Today, 7:30 AM · Service Request · Medium Priority
7-day renewal reminder — Deepak Sharma
Bajaj Allianz motor policy POL-2026-00567 expires on 4 Mar 2026. Premium ₹18,750. Quote ready to be sent.
Yesterday, 6:00 PM · Renewal Reminder · Medium Priority
Policy schedule verified — POL-2026-00123
Suresh Reddy's HDFC Ergo Health policy schedule has been verified. All documents are complete and compliant.
Yesterday, 3:20 PM · Document Alert · Low Priority
Payment received — Meena Iyer
Annual premium of ₹32,400 received for Life policy POL-2026-00890 via NEFT. Policy renewed successfully.
Yesterday, 1:45 PM · Payment Reminder · Low Priority
Auto-reminders sent — 12 policies
WhatsApp renewal reminders have been automatically sent to 12 customers whose policies expire within 7 days.
25 Feb 2026, 10:00 AM · Renewal Reminder · Low Priority
New customer verification required — Ravi Shankar
Customer C-00812 has submitted registration. Identity verification pending. Please review Aadhaar and PAN documents.
25 Feb 2026, 8:30 AM · Verification Update · Medium Priority
Claim assistance requested — POL-2026-00234
Rajesh Kumar has requested help filing a cashless hospitalisation claim for Star Health. Claim form has been shared via email.
24 Feb 2026, 4:00 PM · Service Request · High Priority
14-day renewal reminder — Sita Devi
ICICI Lombard Motor policy POL-2026-00901 expires on 11 Mar 2026. Premium ₹15,200. No quote sent yet.
24 Feb 2026, 9:00 AM · Renewal Reminder · Medium Priority